How
soon will my web space be set up?
I
already have a domain name registered with someone else. How can
I use it with my web space?
How
can I access my web space?
What
FTP client programs can I use?
Can I upload using Internet Explorer?
Why do I only see a directory listing when I view
my site?
How can I send email from a form on my web site?
Can I use Active Server Pages?
Where can I learn about Active Server Pages?
Can I use CGI scripts on my web space?
What is Data Transfer and how does it affect me?
Why do you charge for web space?
Can you design my web site for me?
How do I get support for my web space?
What is .NET?
What is PHP?
How soon will my web space be set up?
Your
web space will be set up within 24 hours, and usually much
sooner. Once the setup is complete you will receive a User
ID and password to allow you to upload your web site. Please
note that if you have registered a new domain name you will
not be able to access your web site until it is fully activated.
Also if you are transferring a domain name to us there will
be a delay before your domain name can point to your web site.
Top
I already have a domain name registered
with someone else. How can I use it with my web space?
Your
domain name will need to be set up on our servers so that
it can point to your web space. This means transferring it
from your current host to us. We charge a small setup fee
for transfers, but once your domain name is transferred you
will have the benefit of 10 free POP3 email addresses and
email support. Please contact us for further information on how to transfer.
Top
How can I access my web space?
You
access your web space using FTP. This can be used from the
command line or using an FTP program. Information will be
provided to you by email when your web space has been set
up.
Top
What FTP client programs can I use?
You
can use almost any FTP client. If you don't already have one
you could try one of the following:
- WS-FTP Lite Edition
- CuteFTP
These
are not free but you may be able to download a demo version
to allow you to evaluate them. As an alternative it is possible
to use Internet Explorer. Please note, we do not support these programs, you should contact the relevant companies for support on these products.
Top
Can I upload using Internet Explorer?
Yes
you can. To enable this option:
- Go to the Tools Menu and select Internet Options.
- Click the Advanced tab.
- Select the Enable folder view for FTP sites checkbox and click OK.
To access
your site enter the path into the address bar and enter your
username and password when prompted. You will be presented
with an explorer view of your webspace which you can simply
drag and drop files into and out of.
Top
Why do I only see a directory listing
when I view my site?
When
you type in a domain name in the address bar of your browser,
the server will try to return the default page for the website.
If no default page is found it will return a directory listing
instead. To stop this happening a default page must exist
in the root directory of your site. The default page can have
any of the following names: index.htm, index.html, index.shtml,
default.aspx, default.htm, default.html.
Top
How can I send email from a form on my
website?
You
can use the mailto.asp script that is located in your web
space. You will find a mailtoreadme.txt in the same area which
explains how to use the script. Please note, this script is
provided free of charge. We do not provide support nor take
any responsibility for this script.
Top
Can I use Active Server Pages?
Yes.
Microsoft Active Server Pages allow you to use VBScript and
Javascript to create dynamic web pages.
Top
How can I learn about Active Server Pages?
The
following sites have information, tutorials and script examples:
www.15seconds.com
www.asp101.com
www.4guysfromrolla.com
Can I use CGI scripts on my web space?
Yes.
A CGI-bin directory is provided in your web space that you
can use for CGI scripts.
A good place to look for CGI scripts, including many free scripts is Matt Wright's Script Archive.
Please
Note: It is only possible to use CGI scripts with a .pl extension.
Also the server uses NT 4.0 and not all CGI scripts that are
designed for Unix will work with NT, although most are compatible
with both NT and Unix. In particular, NT does not have the
equivalent of the Unix Sendmail program so to send email from
within your web pages we have provided an asp script.
Top
What
is Data Transfer and how does it affect to me?
Data
transfer is the amount of data downloaded from your web site,
often referred to as bandwidth. For example, if your web site
is 1mb and ten visitors browse the whole site each day, your
total data transfer used that day would be 10mb. In practice
visitors rarely download a complete site, just visiting certain
pages.
You are given a monthly data transfer allowance when you purchase your web space. If you exceed this limit we charge 3 UK pence per mb transferred. This will be charged at the end of each month and you have 14 days to pay in full. Failure to pay may result in the suspension of your web site.
If you find you are going over your data transfer limit you can either speak to us to upgrade or try and keep images, etc down in size by using file compression.
We monitor
all web sites and will let you know if your data transfer
usage is likely to exceed your limit.
Top
Why do you charge for web space?
The
webspace we provide is based on fast servers with many fewer
accounts per server.
Top
Can you design my web site for me?
Yes,
we design and create web sites. Please see our Web site design page or contact
us with details if you wish us to quote.
Top
How can I get support for my web space?
Support
is provided by email. Please use the contact form and
don't forget to quote your web space user ID.
Top
What
is .NET?
The
Microsoft® .NET Framework is an important new component
of the Microsoft Windows® family of operating systems.
It helps software developers and systems administrators more
easily build and maintain systems. (http://www.microsoft.com).
Top
PHP is a widely-used general-purpose scripting language that is especially suited for Web development and can be embedded into HTML. We have version 4.3.1 installed. If you are new to PHP and want to get some idea of how it works, try http://www.php.net.
Top
